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Why Outsource?
Providing sales and support service
to your customers 24 hours per day, 365 days/year can be
expensive if you use your own staff. However, in today’s
competitive business environment, it is essential that you
provide this level of service. Competition is simply too great
not to. Why not relieve your business of one less worry and
confidently outsource to your advantage. |
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Live Customer Service
on your web site, 24 hrs/day |
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Immediate service is what customers demand. With a few
lines of html code on you web site and our customer service
agents, we can help you deliver instant service to your web site
visitors.
New and existing customers are visiting your web site
every moment of the day and unless your customer service
department is open when they visit, you are missing sales opportunities. We
can help change missed web site visits to new sales
opportunities.
Our agents will staff your on-line customer service department
24x7x365. Yes, this includes nights, weekends and
holidays, and even better is the fact that you don't have to
hire any additional employees at your company.
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This is why you should use our Call Center
to service your web site |
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Every day, we assist thousands customers
from our 25,000 sq. ft. Call Center facility in Cebu, Philippines, providing
English speaking agents for support by web site chat, eMail,
helpdesk, and telephone/voice services |
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We deliver our service
as "private
labeled" meaning that our service is transparent and
your customers will not know that they are being transferred to a third party |
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You will not need to increase your
service or support staff |
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We can fulfill your new sales orders
as soon as they come in. Your customers no longer
have to wait until the "next business day" |
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Closed sales today
means less chance of losing sales to your competitors,
greater customer satisfaction and higher profit margins
for your company |
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The services that our
agents provide to your company are backed up by a solid
infrastructure... from our Corporate Staff, Quality
Assurance Department, Trainers, Supervisors and Team
Leads, to our IT Department. We are one large team
working to help you accomplish the goals you have
established
for your company |
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Whether your web site visitors require assistance with
product inquires, sales orders or technical tasks such as those experienced by ISP's,
companies using
Plesk control panel software by
Sw-Soft,
and ModernBill billing
software by
ModernGigabyte, Telco/Telephone companies, VoIP providers, restaurant
and hotel reservation, we have the experience required
to meet your needs.
Learn more >> |
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SERVICE OVERVIEW |
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Fast response!!! LiveChatService.com provides the
people and technologies that facilitate sales and customer service for companies
that need to do business in real-time.
Our service enables businesses to communicate with their
customers by their choice of methods, thereby enhancing their
confidence in doing business with you. Our service offers clients
the opportunity to increase sales, lower customer service costs and increase responsiveness to customer needs.
To get a better idea of the cost involved in providing your web site
visitors a better visit experience following the Learn more
link below.
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Learn more >> |
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