LiveChatService .:. Advantages of using our Call Center

Providing first class service to your customers is something every business attempts to attain when servicing their customers. LiveChatService's call center allows you to reach that goal.

With Internet experience starting in 1997, we have successfully provided thousands of customers, in every business category imaginable, with the services that they have needed to succeed in today's competitive business environment.

Our primary focus of providing support services to technology based companies who conduct order taking & fulfillment through the Internet, as well as technical support services such as those needed by Internet Service Providers.

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Our support capabilities extend from basic software configuration, control panel assistance, FTP and other file transfer / web development programs to server maintenance and configuration using SSH on web hosting, DNS and database systems.

Supporting our customers could not be a success without a carefully chosen administrative and support staff; we have one:

LiveChatService was founded with an administrative and support staff of 100% university graduates, four (4) year or higher, and continues to employ those of equal caliber. Our pioneer staff was comprised of those with experience in areas of accounting & finance (over 23 years experience in the customer billing and banking industry), mass communications, human resources, marketing and the computer sciences, and our hiring practices continue to require such standards.

The concepts which founded the company consisted of providing the type of service to our client's customers that we would demand from those assisting ours. Rest assured that no change in this philosophy will take place.

Capability Recap:

Order Processing:
>> Ordering assistance
>> Order verification
>> Order fulfillment / provisioning
>> Billing and collection assistance

Customer Support
>> During and after order process
>> Customer Services / Technical Support

Technology Specific
>> Web Hosting Support
>> Domain & DNS
>> ISP Support
>> Database Programming functions*

* Note: We are not a web developer nor offer web development services

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